Despite significant investment in enterprise technology, many businesses continue to struggle with fragmented systems, low intranet adoption and inconsistent internal communication. With organisations adjusting continuously to new technologies such as AI, evolving operating models and rising stakeholder expectations, clarity and connection across the organisation are critical to sustainable growth.
Richard Dixon, Chief Digital Officer at Black Sun Global, said:
“In today’s environment, internal alignment isn’t optional - it directly affects performance. So many organisations tell us they don’t get the most out of SharePoint, and this partnership enables us to deliver a personalised experience for our clients’ employees in their SharePoint workspace – improving both efficiencies and collaboration.
Ichicraft is a leading digital workplace platform, taking personalisation, productivity, engagement within Microsoft 365 to a new level. Through the wider Positive Change Group, including People Made’s culture expertise, we can now support clients across the full employee engagement journey.”
Ichicraft works with global brands including Red Bull to enhance digital workplace experiences within Microsoft 365 and SharePoint. The Dutch technology provider specialises in highly personalised dashboard solutions that transform traditional intranets into dynamic environments designed around how people actually work - improving collaboration and visibility across complex organisations.
Before formalising the partnership, Black Sun conducted a structured trial of Ichicraft’s platform and subsequently rolled it out across the wider Positive Change Group. The rollout provided practical experience of how platform design, governance and content structure operate within a live Microsoft 365 environment - enabling Black Sun to advise clients from direct application.
Reinier Smit, CEO of Ichicraft, said:
“We’re extremely proud in our partnership with Black Sun Global. At Ichicraft, our focus is on creating digital workplaces that are intuitive, personalised and genuinely useful for employees. Black Sun’s expertise in digital communications and stakeholder engagement complements this perfectly.
Together, we combine structured, user-centric technology with clear, strategy-led thinking - helping organisations strengthen how they communicate and connect with their people.”
To mark the partnership, Black Sun and Ichicraft recently hosted a joint webinar, From Communication to Collaboration: Optimising your digital workplace, sharing practical insight into how organisations can improve adoption and strengthen collaboration within Microsoft 365 environments.
The full recording is available here.
Black Sun Global is a stakeholder advisory and engagement agency that's been driving transformation and positive change for ambitious brands for more than 20 years. With deep expertise in disclosure and reporting, ESG, sustainability, and digital engagement, we reshape how organisations connect with customers, investors, employees, and the wider world.
We are trusted partners to some of the most influential global organisations, sparking innovation and sustainable performance through our strategic insights, partnerships, and proprietary technologies.
Black Sun Global is part of the Positive Change Group - the global stakeholder engagement partner for future-ready businesses. Connecting specialist agencies in reporting, culture and communications, we give clients access to broader expertise as priorities evolve. Our mission is to help organisations align stories with actions, strengthen stakeholder relationships, and create long-term value in a world transformed by technology, transparency and social expectations.
For more information, please visit: www.blacksun-global.com
Ichicraft is a Dutch boutique software company focused on improving the Microsoft 365 digital workplace. We design intuitive and secure solutions that help organizations simplify complexity and create a more human, engaging user experience. Our product, Ichicraft Boards, is a personalized dashboard built on SharePoint that brings together tools such as Outlook, Planner, News, and Power BI in one central place. By combining smart widgets, strong security standards, and a practical hands-on approach, we help organizations save time, increase adoption, and give employees better control over their digital workspace. We work closely with partners and customers and continuously improve our solutions based on real-world feedback.
For more information, please visit: www.ichicraft.com
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