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Digital Reporting: How technology is rewriting the rules


Richard Dixon


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Corporate reporting is undergoing a seismic shift. Stakeholders are no longer consuming reporting content in linear, PDF‑driven ways. AI search is reshaping how information is found, and it’s imperative that you own your reporting narrative and digital presence. 


Why digital reporting matters today

  1. AI is reshaping search behaviour, with your website now feeding AI‑generated answers before users even visit your site
  2. Online visibility depends on HTML content, structured data and readable tables, not PDFs or images
  3. Adopting a digital approach also improves traditional search performance
  4. Digital channels are ‘always on’ and feed users content throughout the year – PDF usage/views are much more cyclical with most downloads within days of publication

This is why publishing your content online, so it is discoverable by AI is now a strategic imperative. The implication therefore is that companies will be publishing more content online, especially performance data, sustainability data and the priority performance narrative. Analysis of recent work we have done with clients shows that this delivers results. Recent research has shown that applying best practice content publication for AI can deliver 100% accuracy in AI search channels within 7 minutes of publication.

Brands that embrace digital reporting, supported by the right tools and workflows, will be the winners – staying visible and being the authoritative source.


What's the challenge

Historically digital reporting can be a heavily manual process, identifying the content, creating the assets, populating the website content management system, reviewing and publishing.

But what if technology could do all the heavy lifting for you?

That’s where Workiva comes in.


Unlocking the full value of your reporting technology 

Reporting doesn’t sit in isolation. A huge portion of the corporate website is shaped each year by reporting updates including strategy and business model content, performance data, ESG performance, governance and wider investor information.

For those companies using Workiva - a powerful platform that helps teams manage, tag, structure and produce reporting content – there is an opportunity to leverage this content through into your website.

We work with clients to integrate Workiva content directly into the Content Management System (CMS) that powers their websites, enabling automated publishing that eliminates repetitive tasks and reduces the overall reporting burden. This integration supports both online corporate reporting and broader website updates, ensuring greater efficiency and consistency across digital channels.

How it works:

  1. Once the connections are created, content is pulled through into the website CMS
  2. Tables, data, text, images can all be integrated
  3. Content adopts the stylings of the website, so no need to redesign or incur additional development costs
  4. Want to enhance the digital experience further? No problem - you can still create new components, or add additional content such as videos
  5. Made changes in Workiva? Easy – just pull through the latest content. Workiva remains your single source of truth.
  6. Worried about editing in the CMS? No problem – you can either lock editing or allow any final ‘crafting’ edits such as spacings within the CMS

The benefits of this solution:

  1. Work to develop the CMS to Workiva connections can be done prior to the peak reporting window
  2. Removes manual entry of content
  3. Enables more content to go online
  4. Improves consistency of content across channels
  5. Publishing becomes faster, more reliable and less stressful
  6. Approvals processes are quicker and less onerous
  7. Retains all the power of the CMS so you can add tags, Schema mark ups meta descriptions and so on to ensure discoverability in GEO and SEO
  8. Your reporting content is more visible in AI‑generated summaries and citations

But the technology alone doesn’t deliver this.

It requires thoughtful content mapping, the right tagging structures, carefully designed user journeys and robust workflows. When these elements work together, reporting platforms become strategic enablers that improve visibility, efficiency and performance across your digital ecosystem.


How Black Sun can help

Black Sun is Workiva’s Corporate Communications Alliance Partner of the Year. We have a powerful blend of reporting and digital expertise combined with a proven track record of delivering Workiva powered reporting.

We can:

  • Design and produce your corporate reports through Workiva
  • Design and develop your online reports – and connect these digital experiences with Workiva
  • Extend the integrated solution across your website (using our CMS)
  • Provide strategic advice and guidance on how to maximise your corporate reporting content through digital channels
  • Provide advice and guidance on how to publish content for SEO and AI discoverability

Our Reporting Services and our Digital Sevices


Want to strengthen your digital reporting ecosystem?

If you’d like to explore how integrated reporting workflows can improve your reporting process, and support your digital performance and visibility, get in touch.

We’d be happy to help.


About Black Sun

Black Sun Global is a stakeholder advisory and engagement agency that's been driving transformation and positive change for ambitious brands for more than 20 years. With deep expertise in disclosure and reporting, ESG, sustainability, and digital engagement, we reshape how organisations connect with customers, investors, employees, and the wider world. 

We are trusted partners to some of the most influential global organisations, sparking innovation and sustainable performance through our strategic insights, partnerships, and proprietary technologies.

As founders of the Positive Change Group, we are on a mission to create a new kind of stakeholder relations partner. Our world-class specialists work closely with executive leadership teams to protect reputations, inspire trust, and promote responsible business practices - building resilience and long-term value in a rapidly changing world.

For more information, please visit: www.blacksun-global.com





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